1. Introduction
Easy Mobility ("we", "us", or "our") operates https://easymobility.ca. This Privacy Policy informs you of our practices concerning the collection, storage, and processing of personal information received from visitors and customers across Canada and internationally.
We use your personal data primarily to deliver orders, generate official tax and insurance invoices, provide responsive caregiver customer service, and ensure safe browsing. By utilizing the Site, you agree to the collection and use of information in accordance with this policy.
2. Information Collection and Use
While using our Site, placing an order, or completing our contact inquiry forms, we may request certain personally identifiable details, including:
- Contact Details: Full name, telephone number, and email address.
- Delivery Information: Physical street address, apartment/buzzer codes, city, province/state, and postal/ZIP code.
- Order Details: Chosen chair colour, delivery notes, and transaction timestamps.
- Payment Information: Financial transactions are processed directly through 256-bit encrypted gateways (such as PayPal). We do not store raw credit card numbers on our local databases.
3. Log Data
Like most website platforms, our servers collect standard data that your browser transmits whenever you access our Site. This may include your IP address, browser type and version, referral pages, access timestamps, and internal browsing sequences. This telemetry is aggregated to monitor technical uptime and improve page loading performance.
4. Cookies & Tracking Technologies
Cookies are small text records stored on your device that allow our web server to remember your session (for example, retaining your selected chair colour in checkout). We may also use privacy-compliant measurement pixels (such as Google Analytics and Meta Pixel) to track advertisement effectiveness.
You can configure your browser preferences to decline all cookies or to alert you when a cookie is sent. If you disable cookies, certain interactive shopping functions may require manual input.
5. Data Security
We employ SSL encryption, secure socket layers, and restricted database access to safeguard customer details. Although no electronic transmission or digital storage method is guaranteed to be 100% immune from unauthorized intrusion, we enforce commercially rigorous safety standards to protect your records.
6. Policy Changes
Easy Mobility reserves the right to revise or update this Privacy Policy as our operations, shipping networks, or compliance regulations evolve. Any modifications will be posted directly to this URL with a revised timestamp.
7. Contact Us
If you have questions regarding this Privacy Policy or wish to review or remove your contact records from our mailing rosters, please get in touch with our team:
Email: support@easymobility.ca
Phone / WhatsApp: +1 (437) 419-4101 (Mon–Fri, 9am–5pm EST)
Dispatch & Operations: Woodbridge, Ontario, Canada