1. General Information
The information provided on https://easymobility.ca is published in good faith by Easy Mobility for general educational, caregiving, and product informational purposes only. While we make every reasonable effort to keep product specifications, dimensions, and operational instructions current and correct, Easy Mobility makes no express or implied representations regarding absolute completeness or ongoing availability for all residential configurations.
2. Medical Advice Disclaimer
Easy Mobility equipment does not constitute, provide, or substitute for professional medical advice, clinical diagnostics, or personalized therapeutic prescriptions.
The content on this website, including video demonstrations, manual instructions, and care guides, is intended to assist individuals and family caregivers in evaluating transfer equipment. Always consult with a licensed occupational therapist (OT), physiotherapist (PT), or physician to ensure a transfer chair is clinically suitable for the individual's specific level of trunk control, motor function, and physical condition.
3. Equipment Sizing & Residential Compatibility
Because home furniture, doorways, and layouts vary across Canadian residences, customers are responsible for confirming furniture and doorway clearances prior to use:
- Under-Bed Clearance: Requires a minimum under-bed ground clearance of 4.7 inches (12 cm) to accommodate the base support casters.
- Doorway Clearances: Requires an unobstructed interior doorway width of at least 23.6 inches (60 cm) for clear passage.
- Bed & Seat Heights: Confirm that the transfer chair lift bracket elevation aligns with the target bed or commode level.
Our Canadian customer care team is available via chat, phone, or email to assist with sizing reviews prior to dispatch.
4. Safe Caregiver Operation & Capacity Limits
Safe operation of Easy Mobility equipment requires adherence to product user manuals and documented operating limits:
- The maximum safe working load is 265 lbs (120 kg). Never exceed published weight boundaries.
- Rear locking wheel brakes must always be fully engaged before initiating any transfer into or out of the chair.
- The safety locking harness and backrest clasp must remain securely locked during patient transit.
- Never leave a seated patient unattended on sloped, uneven, or wet transitional surfaces.
5. Third-Party Websites & Resources
Through this website, you may find links directing to external websites or third-party logistics portals (such as delivery tracking networks or payment processors like PayPal). Easy Mobility exercises no editorial control over the nature, content, or privacy policies of third-party platforms. The inclusion of external hyperlinks does not necessarily imply an endorsement of the views expressed within them.
6. Limitation of Liability
To the maximum extent permitted by applicable Ontario and Canadian federal law, Easy Mobility and its distributors shall not be liable for any direct, indirect, incidental, or consequential loss, injury, or damage arising out of:
- Improper assembly or failure to follow supplied user safety instructions.
- Use of the equipment beyond documented structural weight capacities.
- Unauthorized mechanical modifications, repairs, or non-approved third-party accessories.
7. Contact Information
If you have questions regarding this disclaimer, need compatibility advice for your home layout, or require an official itemized invoice for tax or private insurance claims, please reach out to our team:
Email: support@easymobility.ca
Phone / WhatsApp: +1 (437) 419-4101 (Mon–Fri, 9am–5pm EST)
Dispatch & Operations: Woodbridge, Ontario, Canada